event strategy Archives - Ramy Ayoub https://ramyayoub.com/tag/event-strategy/ Is a Marketing Professional, Entrepreneur, and Digital Transformation Expert Tue, 27 Jun 2023 12:15:21 +0000 en hourly 1 https://wordpress.org/?v=6.3.4 https://ramyayoub.com/wp-content/uploads/2023/05/cropped-Ramy-Ayoub-Marketing-Expert-modified-32x32.png event strategy Archives - Ramy Ayoub https://ramyayoub.com/tag/event-strategy/ 32 32 218339335 Event Technology: The 2021 Guide https://ramyayoub.com/event-technology-the-2021-guide/ https://ramyayoub.com/event-technology-the-2021-guide/#respond Mon, 27 Dec 2021 08:21:49 +0000 https://ramyayoub.com/?p=87321 Event Technology

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Welcome to the 2021 event technology guide. Here you’ll learn how to choose the right event technology for your next event to support your desired event outcomes.

What is Event Technology?

Event technology is any digital tool that helps you plan and produce an event. Some examples are event management software, engagement tools, virtual platforms, streaming services, and mobile event apps.

Why Event Technology Matters

In response to COVID-19, event technology is evolving faster than ever. This rapid evolution has proven greatly beneficial to the events industry. 90% of event professionals believe that technology can have a major positive impact on the success of their events.

hybrid events stat - event technology

Before advances in event technology, event planning was a very manual process. Event planners used to draft the attendee list contact by contact. Event promotions were limited to mediums like print or direct mail. And prior to virtual event technology, organizers were only able to plan live events. But advances in data analytics have allowed event planners to track and measure each component of their events. Similarly, the boom of event technology made it easier to bring in-person, hybrid, and virtual event ideas to life.

Today, event marketers have an array of technologies to choose from and add to their event tech stack.

Each piece of the event technology stack does its part to support the full event lifecycle as it transitions from one phase to the next. Building websites, increasing event registrations, and email promotion are all made possible thanks to event technology.

Event tech has also led to a better user experience. Through the use of platforms, event engagement, and networking tools, attendees can connect with each other at the click of a button. Event apps allow attendees to easily navigate the event with features like chatbots that provide instant answers to their questions or maps to help them navigate massive convention centers. Live Streaming technology is another example that allows attendees to tune into sessions from all across the globe.

How to Choose the Right Event Tech

When choosing your event technology, it’s important to keep certain foundations of planning in mind. Use your event goals and overall vision to guide you and help you determine which event technology will truly serve you and your attendees. In this section, we will walk through the considerations to take and best practices for choosing event tech.

Consider Your Event Goals 

Event technology can help you achieve your event goals no matter what type of event you’re planning. In order to select the right tech, you need to know exactly what your event goals are. Why are you organizing your event in the first place? Take a look at what you are trying to achieve and find technology that supports your goals. Consider your business goals, what event KPIs will determine if your event was a success? Think about your event strategy and what outcome you want attendees to take away from attending your event.

If you aren’t sure what your goals are yet, here are the most common event goals.

  • To increase brand awareness
  • To improve customer/organization relationships
  • To educate
  • To generate qualified leads
  • To drive surging activity in target accounts
  • To retain customers
  • To drive sales opportunities in target accounts

Interested in diving deeper into goals? Check out our article How to Set Event Planning Goals to Achieve Success.

Think About The Type of Event 

There are many different event types. In order to choose the right event technology, you will need to factor in the type of event you’re hosting. Below is a brief description of the most common event types. For an in-depth look at the most common types of virtual events, check out our virtual events guide.

Virtual Summits

A virtual summit is the online version of an in-person conference. According to our Virtual Event Benchmarks, typically these events are one to three days in length with the majority (57%) being single-day events. Like in-person conferences, you will find keynote speakers, multiple session tracks and topics, product demos, and sponsors. With all the elements involved in a virtual summit, you will need a wide variety of event technology to execute your event and the tech you choose will depend largely on your event goals.

Some of the most common event technology used at virtual summits are virtual event platforms, audience engagement and networking tools, and live-streaming solutions.

Virtual Conference Series

virtual conference series is designed to deliver content over the course of days or sometimes even weeks. These large scale events allow brands to engage with attendees for a longer duration of time. They also give attendees the chance to absorb content at their own pace, avoiding digital fatigue.

When planning a virtual conference, some of the most important event tech tools are your virtual event platform, audience engagement tools, networking capabilities, and live-streaming solutions.

Virtual Trade Shows and Expos 

This type of online event helps companies showcase their products virtually. They can be a stand-alone event or paired with a summit or conference series, allowing attendees to discover new products and solutions and generate leads for companies.

Important event technology tools for a successful virtual trade show or expo hall include highly customizable environments, chat functionality, tools to host live or on-demand product demos, and potentially e-commerce.

Virtual Workshops 

Virtual workshops provide education on specific topics to attendees. They usually are smaller events that have interactive elements allowing attendees to be part of discussions as well as network and interact with other professionals in their field.

Event technology such as video conferencing, whiteboarding or brainstorming tools, note-taking capabilities, and file sharing systems will make for a successful workshop.

Sales Kickoffs

Sales Kickoffs (SKO) are internal company events, typically held annually. The goal of an SKO is to bring the entire sales team together to talk about company goals, best practices, share exciting product updates, and learn from top executives. They are a great way to boost company morale and set the tone for the upcoming year.

Event technology tools needed to host a successful SKO include chat functions that allow team members to share ideas, Q&A for attendees to ask questions, 2-way communication for sales training and roleplaying, and audience engagement tools such as polling.

Webinars 

These virtual events are on the shorter side, typically no more than 1-2 hours in length. Webinars cover very specific topics and can be designed for education, building brand authority, and engaging prospects.

Common event technology tools used for webinars include a webinar platform, chat functionality to spark conversations, polling, and Q&A for an interactive experience.

Hybrid Events

Hybrid events will combine components of both in-person and virtual events. Hybrid events are growing in popularity. In fact, in our Evolution of Events Report we found that 97% of event marketers believe we will see more hybrid events in 2021.

There will be many moving parts of hybrid events. Event technology will play a huge role in planning and execution. Depending on the type of event, tools will range from budgeting, registration, and venue sourcing tools, virtual event solutions for the online audience, and event technology to aid in streaming and production.

If you are interested in learning more about specific event tech tools, check out our recent article, 18 Tools for Hosting a Virtual Event.

Considerations When Evaluating Event Technology 

The amount that event technology impacts event goals is the single best way to select the tech you use. Some technology is crucial and organizers simply can’t skip it, while other technology will support secondary goals that may be “nice-to-have” solutions.

In most cases, event organizers will know the essential functions a tech tool needs to check off. But focusing on the essentials can lead to missing out on innovative new functions. Innovation is more important than ever as the industry starts moving into hybrid events.

Focus on Innovation 

Before smartphones became popular, there was the flip phone. Cell phone shoppers weren’t looking for a device that could place calls, send email, surf the web and store thousands of files of music. Of course, once the iPhone was released, all of this changed, and early adopters now had access to a cutting-edge solution years before mainstream customers.

If you want to stay ahead of the competition, find the iPhone of the technology providers.

How do you know if your provider is committed to innovation? Get to know the company and the people behind it. Browse the vendor’s social media pages and main website. Read their blog, and check out the LinkedIn profiles of the leadership team. Read recent product and official company announcements. Ask the company how they are planning to evolve as hybrid events start to pop up. Consider past performance and current events to predict whether this company is positioned to innovate.

Hybrid Readiness 

It’s no secret that the event landscape is changing. Hybrid events are going to start taking place in 2021. Choose event tech that is future proof and can evolve with your events as we move into the hybrid era. One of the biggest challenges of going hybrid will be designing an experience for both the in-person and remote audience, and making sure that experience is personalized. Event technology will play an important role in merging these two worlds and delivering a great experience.

Look for solutions that can bridge the virtual and in-person experience. At our recent event (Almost) HYBRID, CEO and Co-Founder at Bizzabo, Eran Ben-Shushan spoke directly to this idea, “Hybrid events will need to bridge the gap between virtual and in-person audiences. They will need to create opportunities for attendees to take part in shared experiences.” Be sure to watch his full keynote at (Almost) HYBRID.

For example, find an event platform that seamlessly integrates with an in-person event app instead of having to build out an event app and platform separately. This will save you time and ensure a cohesive event experience no matter where attendees are tuning in from.

Ease of Use 

An additional consideration is how easy tech is for organizers and event attendees to use. A platform that’s easy to use means everyone involved should be able to easily learn the platform. In turn, you’ll see greater ROI and increased efficiency.

Test the usability of the event technology by asking vendors for a live demo of the product or a free trial to make sure the user-interface is satisfactory.

Seamless Attendee Experience 

Your brand should be accurately reflected in the event experience that you create for your attendees. Any disconnect in this experience—from the event platform to the mobile event app to onsite check-in—runs the risk of coming across as unpolished, and does a disservice to your brand. This will be even more important when hybrid events emerge. When you choose event technology, be mindful of how much customization is allowed. For instance, does the event registration experience require a website visitor to leave the main website? Can the agenda and homepage be tailored to your brand? Does the platform come with an event app? If so, can it be white-labeled?

ABM Readiness and Personalization 

Choose solutions that will provide you with insights into the full attendee journey. This should include which promo codes bring in which attendees, what date attendees register for an event, how actively attendees are networking, which sessions they register for, which sessions they rate highest, and other actionable recommendations. This data should be accessible by ticket type, account, and individual contact. If you are able to find an event solution that allows you to create and track event personas, this will provide you with another channel of analysis. The result is that you will be able to personalize the attendee experience and follow-up in-line with an account-based marketing methodology.

Event Tech that is Brandable

The event technology you choose is a representation of your brand. Every interaction with attendees is an opportunity to leave an impression. According to G2, 70% of marketers say consistent branding is one of the most important things to keep in mind when communicating with customers. Additionally when we surveyed event professionals in our 2020 Event Marketing Report, 92% agreed creating a consistently branded experience was important. Make sure that any event tech you choose is highly brandable. Ask if you can add your logo and where logo placements can be. Check to see if you can change the background color, add an image or event videos on your event platform, apps, and other tools. Other important design elements to check are if you can select your font choices and overall customization that is offered.

event branding stat - event techology

Reliability 

Downtime is an event organizer’s worst nightmare. If the event live-stream or the event website is down (even for just a few seconds) people will start to leave your event. This can mean lost revenue, missed opportunities, negative press, and frustrated attendees. Selecting reliable event technology is critical to the success of your events. Ask tech providers what their plan is if anything would go down, and what the average downtime would be. Make sure to speak with referral customers, and read online reviews about the platform’s reliability.

Customer Support and Success

In addition to reliability, you should also ask what the tech provider offers for customer support and customer success. Customer support refers to employees who are available to troubleshoot unexpected issues, think technical support. If event registration is no longer working, you will want to contact customer support to get the issue resolved. When researching event tech providers, you will want to ask your provider what type of support they offer. For example, is customer support provided 24-7? Is the support via chat, an email, or will you have a direct line to call if you need help? What is the average time for response on a support ticket?

Customer success refers to a dedicated account manager who will be available to show you how to use the platform and provide you with helpful and strategic guidance. They will be your advocate and help you reach your goals and desired event outcomes.

While most (though not all) event technology providers offer some form of customer support, many do not offer customer success. Having both aspects of support can make all the difference in helping you reach your event goals.

How to Find the Best Event Technology

Event Technology Reviews Sites

Event tech review sites curate peer-driven testimonials and ratings based on a variety of factors tailored to the purpose of the software itself. They usually offer an analysis of pros, cons, and sometimes special insights you won’t find on the product’s main website.

G2 Crowd: G2 Crowd gives out prestigious innovators awards for a variety of SaaS products. Their rubric is typically broken down into four main categories: Leaders, Contenders, Niche, High Performance. Any product found on their award chart deserves a second look.

Capterra: Capterra is a good example of a user review site. They break categories down into most popular, most affordable, and most user-friendly.

Software Advice: This professional database allows event organizers to retrieve detailed search results alongside in-depth buyer’s guides for further assistance choosing the event tech that’s the best fit for your goals.

How To Research Event Technology

No matter what site you choose, there are 5 key things to keep in mind when researching event technology:

  1. Give Sales Reps a Challenge. Don’t be afraid to ask them questions about specific product features or about the industry as a whole. A sales rep who is willing to share information about their competitors in a positive light is one who is looking out for your best interests.
  2. Get multiple opinions. Besides reading review sites, cross-check with your network, and ask sales reps to put you in touch with their current customers for references. This will give you better insight into users’ experiences. Leave no stone unturned.
  3. Read event tech guides. New reports and benchmark comparisons are just as important (if not more so) than reviews because they’ll add some figures to those facts that you otherwise might not have assumed existed.
  4. Create an assessment for each event technology. Base it on your specific goals and strategy to make it worth your while. Event technology assessments help you generate awareness, manage registrations, and measure your success.
  5. Choose event tech that aligns with your business plan. It’s good to keep the big picture in mind. As with your goals, reference the goals of the company at large to see if the software you choose aligns with what you’re all really trying to achieve.

Wrapping Up: Event Technology Takeaways

Besides providing event planners with data-backed insights, streamlined workflows, and increased attendee engagement, event technology has become a staple for modern productivity.

To wrap-up, here are some main ideas to keep in mind:

  • Choose wisely. There are many types of event software, each with its own set of strengths and weaknesses. Create a tech stack based on your goals and the compatibility of those corresponding technologies.
  • Look for hybrid readiness. We are on the cusp of the hybrid events era, make sure that your event technology is future-proof and has plans to evolve to meet the hybrid needs of the future.
  • Focus on experience. Make sure the event technology you choose has a great user experience for you, your team, and your attendees
  • Innovation is key. Look for companies who innovate, you could gain access to cutting-edge technology solutions years before the competition.
  • Sort through the noise. In general, review sites serve as a great starting point for sifting through the many options available at your fingertips. Be sure to take your time when evaluating and consider the software from every angle before making an official purchase.

The power of event technology gives event organizers the freedom to continue improving their craft through effective tools that take the guesswork out of the equation. Unlock the potential of your next events in 2021 and beyond with the help of this guide and the event industries many transformative technologies.

 

Ramy Ayoub

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Event Budgeting: The 2021 Guide for Event Marketers https://ramyayoub.com/event-budgeting-the-2021-guide-for-event-marketers/ https://ramyayoub.com/event-budgeting-the-2021-guide-for-event-marketers/#respond Sat, 27 Mar 2021 09:01:31 +0000 https://ramyayoub.com/?p=87328 Event BudgetingIs your event budget setting you up for success? In this guide we’ll look at tips, best practices and examples […]

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Is your event budget setting you up for success? In this guide we’ll look at tips, best practices and examples for creating a reliable event marketing budget in 2021 and beyond.

Whether you’re planning an in-person, virtual, or hybrid event, the many moving parts of an event strategy are bound together by the event budget. Given that an event’s financial foundation is directly related to the event outcome, creating a thorough and realistic event budget is a key ingredient for event success. The quick pivot to virtual made budgeting for your event even more complex. With the sudden shift, planners have found themselves in uncharted territory. Planners are now dealing with the uncertainties of the pandemic. Often these uncertainties impact budgets.

The need for planners to be able to prove the value of their event has become more important than ever. 66% of organizers anticipate budget cuts for their virtual, in-person, and/or hybrid events going into 2021. Data shows that approval of leadership (and consequently the overall budget for events) is contingent on being able to prove event ROI. With restricted budgets comes a growing need to properly allocate and intelligently spend each dollar.

In this guide you’ll learn the steps you need to take to create an event budget. Along the way, you’ll encounter common pitfalls, best practices, advice from event experts, and budgeting templates. To help you keep track of every stage of the event organizing process, we’ve put together this event budgeting guide:

How to Approach an Event Budgeting Strategy

Before diving into the components of the event budget and taking a deep-dive into vendor research, certain best practices should be kept in mind. If you internalize a mindset that is composed of the following tips, your event budgeting process will be much smoother and streamlined.

Event Budgeting Strategy

1. Establish Your Goals

The main purpose of an event budget should not be solely to keep tabs on spending. Rather, the purpose should be guiding the organizer to properly allocate funds to the most valuable event elements.

By stating how much you will spend on each component, the budget becomes a reflection of what parts of the event are most important to you.

2. Use Historical Data

Data from past events can be great indicators of what has worked, and what didn’t. It can allow planners to make tough decisions when it comes to your event budget. However, using historical data can be a challenge with virtual and hybrid events.

In 2020 many planners have found themselves in uncharted territory planning their first virtual events. According to the Evolutions of Events Report, 76.5% of planners have never hosted a hybrid event before.

Despite the unknown, both virtual and hybrid events offer unprecedented access to analytics and data. From the number of registrants attending each session and how long they viewed them, to how many attendees clicked on each sponsor page, planners have never had access to so much insight before. Some of these analytics even come instantly allowing planners to respond to the data and findings on the spot.

In the case that you’ve executed an event marketing strategy before, make sure to utilize all previous data and templates that you have access to. Doing so will save time and help inform decisions you will have to make during the budget planning process.

It may be easy to get caught up in the upcoming event and become obsessed with finding the perfect deal for each event element, but there is a risk of losing time and wasting energy. Don’t make this harder. Rely on previous research and data when you can to make things simpler for everyone involved.

3. Pay Attention to Detail

When it comes to an event budget, there is no such thing as being too detailed. Every piece of information relevant to a particular budget item should be included in the “description” section within the budget plan. This will help you make decisions further down the line and will also be helpful to future event planners who refer to your budget.

For example, if you are looking to purchase event swag to mail out to attendees, be detailed with each item. If the event swag is a branded t-shirt, specify how many of each size are being ordered and cost per shirt. Have a description section for any additional notes such as arrival date or design specifications. It would also be helpful to include a screenshot of the t-shirt so you—and your internal stakeholders—can visualize the end product. Make sure to also include the cost of shipping and packaging in your event budget. Whether virtual or physical swag the more details, the better.

4. Over-communicate with Stakeholders

When it comes to financial planning, all relevant stakeholders should always be on the same page. Internally, this means communicating key budget information with the team members who are in charge of financial oversight of the event. For example, if there’s been a budget cut on venue expenses and the person in charge of venue sourcing is unaware, you may end up securing a space you can’t afford sending you over budget.

Similarly when dealing with external communication, you’ll want to be overly communicative and crystal clear with all relevant event vendors. Let’s say that during the early stages of the buying process, you and the venue owner discussed a certain price but after a few more discussions, your contract includes a price hike of 15% from your initial quote.

Assuming there were no ill intentions on the vendor’s part, there were definitely details that were overlooked or not properly communicated. To avoid surprises like these, be transparent and upfront every step of the way and strive to over-communicate.

5. Stay Aware of the Latest Event Trends

Effective budgeting doesn’t only consist of finding the best deals. It also means intentionally and strategically spending money. Understand your audience and what will resonate with them. One of the best ways to properly allocate your spending budget is to be aware of event industry trends and understand which are the best investments for your event overall.

This is especially true in the ever-changing world of virtual and hybrid events.

With events evolving faster than ever it’s important to stay on top of event tech trends. Similarly, being versed in top-of-mind event trends will let you know which trends might resonate with your audience and where to increase or decrease spending. Never follow a trend just to be trendy, it’s important to always remember the purpose behind your event when choosing which trends to implement.

6. Consider Sponsors

Sponsors can be a valuable resource for event budgeting. Event sponsors often provide the funding needed to have a successful event in exchange for the opportunity to get in front of your attendees, typically for the purpose of brand awareness.

According to the 2020 Event Marketing Report, 33% of marketing professionals are spending 21% or more of their total events budget on sponsoring events. This is good news for event planners, but just like with other stakeholders you must be able to demonstrate the value of sponsoring your event by proving ROI. This can be a challenge for virtual events, 37% of event planners find it’s more difficult to provide valuable opportunities for sponsors at virtual events.

Overcome this challenge and keep sponsors happy by providing valuable insights and data to your sponsors. With virtual event success software’s it’s easier than ever to show sponsors the data they want to see such as how many attendees stopped by their virtual booth, the number of attendees who booked demonstrations with them, and even video engagement. Don’t stop at data however, just like an in-person event it’s important to listen to sponsor feedback and take it into account when planning the next event.

Event Budget Expenses

There are plenty of ways to break down the elements of an event budget. How you dissect your budget depends on your personal preference and the strategy driving the event budget. For most cases, you’ll find the following breakdown to be similar across budget plans. Here’s a basic breakdown of the most important expenses for any event budget. Whether your event is in-person, virtual, or hybrid these are common expenses incurred planning an event.

1. Staffing Costs 

One expense that can sneak up on you on the day of the (in-person) event is the cost of onsite event staffing. The team that will help you with registration, directing attendees to their relevant rooms, and greeting them upon arrival will prove to be a vital part of your event experience. Thus, you will want to keep them happy and energized for the duration of the event.

Meal costs, travel plans, and accommodations should be things to consider for your event staff. If it is communicated beforehand that these costs will be covered, you will want to include them on your budget sheet as they can easily add up to a significant sum.

It’s important to note that even with a virtual event you will also incur staffing costs. There are many elements behind the scenes at virtual events which require a talented team to execute. This team will help you with your events execution from event strategy, to live-streaming, and your events website design your virtual event staff is a critical element of your events success.

“If you have the right agency, you’ll get a lot more out of seven people within an agency for the same costs than an added one or two additional headcount could end up costing.”

—Janna Erickson, DriftJanna Erickson - Event Budgeting Guide

2. Speakers 

The speakers will also be a very important and significant part of the event budget. This is an area that will require a high willingness to spend because a main way to attract attendees is a strong speaking panel. In many ways your speakers will be the “face” of the event as you will use their personal brands to elevate your own event brand and relay your messaging.

Choose speakers who align with your event vision and enrich your event content. If your conference focuses on the future of mobile, it would make more sense to book a senior engineer from Apple as opposed to a social media thought leader. Though the latter may have a coveted influencer status and draw attendees, choosing an Apple engineer would align more closely to the event content and offer concrete value to attendees.

Don’t overlook your professional network when brainstorming speaker engagements. Leveraging you and your team’s network for thought leadership candidates can surprisingly generate an impressive roster of event speakers. Tapping into your network has the added benefit of providing a warmer introduction to a potential speaker than cold outreach. It may also help to alleviate higher costs if speakers are willing to join your event for free.

“Usually when high profile professionals travel, they usually have a little more time for meetings than when you reach out to them out of the blue. That’s how I built a lot of relationships and set up meetings. You want to strategically understand and get to know them before proposing to collaborate with them on a project.”

—Vasil Azarov, Growth Marketing ConferenceVasil Azarov - Event Budgeting Guide

3. Signage and Event Branding

Creating a memorable event experience requires you to bring your event brand to life. Discuss and strategize what this might look like and make sure to set aside sufficient funds to purchase enough visual elements that will make for an amazing experience.

At INBOUND’s 2020 virtual experience, the INBOUND team virtually created their world and brought in familiar elements like the iconic #INBOUND sign and virtual signage to all their sessions. Having a strong vision in mind when planning the event budget will help you better understand what is needed and how much should be dedicated to creating the event brand.

Inbound-Event-Budgeting-Guide-min

Source: INBOUND

4. Unique Attendee Experiences 

With interactive technology becoming more advanced each year, having specific areas dedicated to enhanced attendee experiences will make your event more memorable.

The rise of artificial intelligence and virtual/augmented reality makes it easy for attendees to engage in onsite activities that expand their imagination. VR can also be a way to immerse your virtual audience and make them feel as though they are in-person. Look into technologies that align with your event content and add unique experiences for attendees.

As events pivoted to virtual new challenges surfaced, creating engaging attendee experiences has proven more difficult. The event audience is now at home, and you are competing against Netflix, work, and family for attention. More than ever planners have to be focused on creating engaging experiences that can cut through the noise.

Leon Winkler Event - Budgeting GuideSource: (Almost) HYBRID

Leon Winkler, Director of International Events at Ubisoft faced this challenge early into the pivot to virtual head on. The Ubisoft team had been planning an experiential event for the books for E3, the world’s premier event for computer and video games and related products. With the recent launch of Assassin’s Creed Valhalla Leon and his team were planning to create an immersive experience for the books with demo pods within a viking ship packed with vikings roaming about. The experience was designed for attendees to experience the game in a truly memorable way.

With the rise of COVID-19, E3 was cancelled shortly before the event. Leon and his team needed to innovate.

“We heard in March that E3 was cancelled and we had to pivot towards a digital experience, there was of course a sense of panic. But at the same time, we looked at it as an opportunity. It was an opportunity for us to really invest in the virtual experience. Try to create content different than we normally do for a live event, create content that resonates with this broad audience, and content that allows people to create their own journey into our universe…”

Leon Winkler, Director of International Events at Ubisoft

In partnership with Parsec, Ubisoft created a virtual environment that allowed them to stream games to anyone without the person needing to download a game. All attendees needed was a controller. This innovation created an immersive and engaging virtual experience for players. It allowed attendees to interact with the game and tap into a childlike joy, allowing them to interact, engage and touch. This created a truly unique attendee experience.

Technology powered examples like these are what will take the attendee experience to the next level. Research new gadgets and devices that would align with your specific event content and have the potential to be the “wow” factor at the event.

5. Emergency Fund

This is definitely a fund you will want to set aside early on in the planning process. Event organizing is an unpredictable journey and there will surely be situations in which you will need to tap into your emergency fund.

6. Swag 

Whether your event is in-person, virtual or hybrid attendees love swag. In fact, attendees not only love to receive swag but it is an expected part of the event experience. Make sure to set aside a portion of your event budget for this.

If you plan to mail out a swag box you will need to also plan for shipping expenses. Not sure what to budget? If you are looking to send out a swag box companies like swagup will send out a box complete with custom t-shirts, water bottle, notebook, and a few other items in a custom mailer starting at about $53.00/ attendee.

If a swag box is not in your budget, or the cost of shipping and packaging becomes too high consider sending a voucher from Uber Eats or check out these digital gift ideas your attendees will love.

Event Swag - Event Budgeting Guide

Virtual Event Expenses 

More than 60% of event professionals pivoted an event to virtual this year due to COVID-19. The transition was quick and budgets were uncertain at first. Now that virtual events are here to stay it’s important to properly budget for them. As with all events, proving your virtual event ROI is critical. Having a well-integrated event technology stack can make proving ROI simpler and less painful.

Here we’ll review several virtual event technology expenses to consider when building out your virtual event.Bizzabo Software - Event Budgeting Guide

1. Event Success Platform

An event success platform that fits your event goals will likely be the best investment you can make with your event budget. Your event success platform equates to your virtual venue. The amount of organization, streamlining, and insights that you will gain from your event technology will help inform decisions for not just one event, but for all future events and programming as well. This is also where your attendees will experience your event, having a great user interface and design will improve attendees experience.

From event registration to contact management, choosing the right event management software will be a foundational piece to your event planning and attendee experience. Be sure to allocate sufficient funds and decision-making time for the particular part of your budget. It could make all the difference.

2. Integrations

While some software solutions will be able to integrate with others right out of the box, others may require additional integration solutions. These solutions could be something like an open API (where a tech team connects two solutions together), Webhooks (a similar process), or an integration platform as a service (like Zapier or Mulesoft).

3. Virtual Event Production 

In order to have a great virtual event experience you need virtual event production. Depending on the type of event virtual event production can range from a simple live-stream directly from speakers homes to a full studio recording experience. Video editing, graphics, and animations can be another surprise expense when it comes to virtual event production. Regardless, you’ll want to understand the needs of your event, what is included from your production team, and budget accordingly for studios, virtual presenter kits, and beyond.

Hybrid Event Expenses

With the possibility of vaccine distribution right around the corner hybrid events are likely to start popping up in 2021. 97% of organizers believe we will see more hybrid events in 2021, however only 24% have ever invested in hybrid experiences.

Planners are in uncharted water, and even if they have planned a hybrid experience in the past, it’s safe to say that the “hybrid” events of the future will be quite different. Both virtual and in-person attendees will be looking for an engaging experience. This means the simple camera stream from the back of the room will no longer cut it. There is a lot to take into consideration when planning your event budget for a hybrid event. The costs will go up, and your event budget should reflect that.

During our event, (Almost) Hybrid, Mark Wilson, Executive Creative Director at Cramer shed light on what we can expect in terms of budget “plan to spend up to twice as much, you have to plan for the virtual and venue audience.” While this may come as a shock to some, in reality you are planning 2 shows and no matter what your hybrid event ideas are your event budget will need to increase for that. Here are some of the most common expenses we are seeing for hybrid events.

1. Hybrid Event Production 

AV and virtual event production become much more expensive when planning a hybrid event. You have to make sure that your event set up works for your in-person and virtual audience alike. Now that attendees have been to virtual events they will expect the experience to be immersive. Staging now needs to be designed with broadcasting in mind, making sure your scenic and camera angles work for a virtual audience will become key. Audiences will expect to experience the in-person elements live with little lag time and a great streaming experience.

2. Virtual and Physical Spaces

With hybrid audiences there will be a need for both a physical venue and virtual environment. Not only do you need both environments, but they need to be able to merge together allowing attendees to connect. 68% of event marketers reported that a hybrid solution that can manage both virtual and in-person events will play a key role in their 2021 event strategies. A hybrid solution allows the worlds to merge and the planning experience to be much more seamless.

3. Hybrid Technologies 

We’ve touched on this before but there is a very real need to connect the virtual audience to the event. We strongly believe a hybrid event solution will play a key role in a successful hybrid event. In fact, Bizzabo just raised $138 million dollars in funding for the future of hybrid events. We are creating better capabilities for meetings and networking, engagement and interaction tools, and an overall great user experience.

4. Hosts and Moderators

A great host will aid serving hybrid audiences. They can bridge the worlds, making sure the in-person and virtual spaces are integrating and having a good experience. Hosts and moderators are the thread that ties the environments together. They can read the crowd, help create engagement, and draw out conversations should technical issues arise.

“Don’t go back to the habits of before times… now you really have to design with intention and integrate the two audiences and connect them” 

Dana Pack – Executive Producer/Strategist – MCW Events

Onsite Expenses

An event is about the live experience so investing in a memorable and rewarding experience is a must. When we are able to gather in-person again, there will be new expenses and considerations to take into account when planning your event. The following items will be the main elements of your onsite spending.

1. Venue 

For larger events, the venue will be one of the largest expenses in your budget. Because this will be such a large spend, you will want to carry out all budgeting best practices for this process. You will also want to account for the current social distancing guidelines, this might mean requiring a larger space than you previously had to ensure your event is adhering to local guidelines.

First, make sure that the venue aligns with your overarching event goals. If the objective is to facilitate as much networking and creative collaboration as possible, book a venue that provides ample space and a natural flowing walkway for attendees to easily converse with one another.

When it comes to the venue outreach process, use the information you have on file. If there are venues you’ve worked with or considered working with in the past, use those contacts as a starting point.

Once the negotiations are underway, this is when you will want to gather as many details as possible. Make sure to over communicate your specific needs, your goals for the event, and the amount of support you’ll want from the venue which may be onsite staff and catering. Because this will be a larger expenditure, be sure to have multiple venues in the running.

Having options to choose from will give you a better idea of what you ultimately want as well as provide leverage when negotiating with each vendor. Choosing a venue is an important decision so make sure to allocate enough time and funds to the process.

2. COVID Compliance and Safety Precautions

In-person events are going to look different when they return. As we mentioned in our Common Sense Guide to Coronavirus and Events, the industry has changed events forever. Plan to set aside a portion of your event budget for event safety. This covers everything from your usual security teams to the new world of COVID-19 precautions. To keep guests safe you may have to allocate budgets towards additional hand-washing stations, hand sanitizer, and plexiglass sneeze guards. If you plan to have health checks at the entrance take into account the additional supplies like contactless thermometers and team members needed to staff the health check. Planners will also need to order more signage than before encouraging attendees to promote social distancing and other protective measures.

Promotional Expenses

Another significant chunk of the budget should be dedicated to your overall marketing strategy for the event. Of course there are countless channels and methods that you could put your money towards, but we’ve listed a few popular event promotional strategies that event organizers take below.

1. Paid Search 

If you anticipate that many potential attendees will be using online search to find events similar to yours, consider dedicating some of your promotional budget towards SEO and paid search. The most popular platform used for a paid search strategy is Google AdWords.

To give a brief breakdown of its functionality, Google AdWords allows advertisers to bid on certain keywords that they wish to rank for. For example, if you are organizing a low scale startup event in San Francisco, below are a few keywords you may want to bid for.Paid-Search-Event-Budgeting-Guide-min

Based on information such as monthly search volume and overall demand for that keyword, you’ll want to decide on a competitive price in relation to others who are also bidding for that keyword. Also keep in mind that Google AdWords only charges when someone clicks on your link. Take these factors into consideration as you strategize how much of your budget you should allocate to paid search.

2. Public Relations 

Investing in more traditional forms of event promotion could see valuable returns and additional press pickups. In today’s digital age, public relations largely consists of having your event information published on relevant outlets. This is where investing in PR can come in handy. A PR team or agency will have both the knowledge and the network to ensure your event information and all articles surrounding your event are placed on the relevant outlets and publications to maximize event exposure.

Instead of using an agency, you can also do the PR yourself by joining a PR network or using specific platforms that are designed to support your PR strategy. Below is a list of PR networks you can explore. Note that each comes with different price tiers and analytics functions:

3. Paid Social Media 

Another popular form of digital advertising is putting money behind social media campaigns. Paid social media could prove to be a great use of your event budget. All major social media platforms have an ad offering and thus the main task would be balancing your paid social investments in each platform to ensure a wide yet targeted reach.

As illustrated in the Guide to Facebook Event Promotion, the platform has one of the more robust advertising platforms out there—giving advertisers the ability to achieve massive reach with minimal effort. Ads can be served based on specific demographic information including age and geographical location. They can also be served to those who have visited your event website, which is a form of retargeting.

Ads can also be served on a “connections” basis which means the ads will be seen by those whose friends have already registered for your event. This is just a brief summary of what Facebook ads are capable of. For more tips on this form of event promotion and overall best practices, you can take a look at what the social media experts had to say on the topic.

4. Direct Mail 

Another great channel to invest in for your event marketing are direct mail campaigns. Direct mail can enrich your demand generation and event strategy and potentially offer better conversions and responses in comparison to email campaigns. It was reported in Sendoso’s State of Spending Report that direct mail’s motivation response is 20% higher than digital media.

However, depending on the size and complexity of your direct mail campaigns, pricing can be more expensive than your digital channels. A successful direct mail campaign requires alignment between marketing and sales, clear goals, and a clear call to action for your target audience.

When it comes to your promotional strategy, there are certainly other costs around marketing personnel and various event tools. Adding additional allowance to your promotional budget will help you absorb additional costs should they come up during your path to launch an event.

Event Budgeting Template

It’s time to put together the key elements of an event budget, below you can find a simple event budgeting template that provides an overview of the main expenses.

event budget sheet - event budgeting guide

Of course you can add more columns as you see fit. The above template can be organized into a spreadsheet either through Google Sheets or Excel. Wherever you choose to store your budget plan, make sure that this data is made available to only those who need this information as you’ll want to keep finances as confidential as possible.

Balancing Event Budget and Event ROI

Now that we’ve discussed the basics of event budgeting and the standard costs that go into the budget plan, it’s important to explain the relationship between event budget and event ROI. The main reason for an event budget is not only to keep tabs on your spending but also to understand the bigger picture. Organizing a comprehensive event budget is a crucial step in properly calculating your return on investment.

By definition, everything that is spent within your event budget is an investment. You are hoping that these expenditures will lead to favorable business outcomes such as greater pipeline value, increased sales opportunities, or, more simply, a profit from event ticket sales. Similar to how we discussed the importance of articulating your event goals, establishing event ROI is a related process. Outlining the event ROI is simply the act of making your goals more measurable.

Key Takeaways for Mastering Your Event Budget

A detailed, organized, and comprehensive event budget will help you allocate your funds intelligently as well as provide the necessary data to calculate accurate event ROI.

  • Set specific event goals. Your goals will dictate the scope of your event and its budget. Will you be hosting an intimate dinner for VIPs or a large-scale user conference? Each has unique needs.
  • Do your research. Look at historical data, consult with your peers and colleagues, speak to different vendors. This will help you accurately gauge your event budget and will make you a more informed buyer.
  • Map it all out. Your event budget will need to cover venue procurement, promotional campaigns, food, staff, tables, chairs, event technology, lighting, swag…the list goes on. Make a detailed map of your needs to help you keep it all in check.
  • Hedge your bets. Catastrophes will happen. Costs will suddenly appear. Have a back-up plan and a back-up reserve of funds planned for just these situations.

As you put together your own event budget no matter the format, we hope this guide will help you get a bit closer to your definition of event success in 2021 and beyond.

 

Ramy Ayoub

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